Please read our terms and conditions carefully. By using www.designerbub.com.au, you agree to be bound by these conditions.
Designerbub & Kids takes all reasonable care to ensure that all information provided is accurate and up to date. Designerbub & Kids cannot be held liable for any errors, omissions or inaccuracies, however caused.
Designerbub & Kids reserves the right to modify or withdraw the service in whole or in part, at any time without notice. Any typing or clerical error in regards to any price or offer of any product on the website www.designerbub.com.au or acceptance of any order shall be subject to correction.
All pricing is in Australian dollars, and includes the Australian Goods and Services Tax.
All pricing is subject to change at the discretion of Designerbub & Kids.
All images, photos, text, product designs, website designs, logos, graphics, information and content are the property of Designerbub & Kids. Unauthorised use may violate copyright and can result in criminal and civil proceedings.
Australia Wide Delivery
We ship orders via Australia Post. We offer a flat rate of $7.95 for orders under $150 and free delivery for orders over this amount. Free shipping for orders over $150 will be sent via registered post. All registered post orders require a signature and cannot be shipped to PO Boxes. We recommend you send your parcel to your office where there will be someone to receive it between 9am - 5pm. If a signature cannot be obtained for registered post parcels, a card will be left and the parcel will be sent to the nearest post office.
We offer international shipping at a flat rate of $20. Please contact us if you require insurance. Please note this does not include overseas duties and custom charges that may be incurred. Any additional charges are the order recipients responsibility. We do not offer tracking for international parcels.
Australia Free shipping
From time to time we have free shipping promotions. Items purchased during free shipping promotions, will be sent via registered post.
Order Handling / Delivery
All products are handmade by Designerbub & Kids, so please allow 5-7 business days for your order to be completed. Please note shipping time is in addition to this. Should you have a request for an urgent delivery, please contact firstname.lastname@example.org and we will do our very best to accommodate you.
Unfortunately we cannot be held responsible for the postal service when delayed.
Lost or Damaged Goods
We are not responsible for lost or damaged goods. We ensure all packages are clearly marked, and will do our very best to track down your parcel. For peace of mind, we recommend registered post.
Returns & Exchanges
Should a product be faulty, we shall gladly exchange or refund your money. We request that you make contact with us in writing, within 14 days of delivery. All returns must be new, in original condition and original packaging, with tags still attached. Where an item is faulty, we will gladly refund the postage and shipping charges. For incorrect choices, exchanges will incur additional postage and shipping charges. For returns of incorrect choices, where free shipping was given, a refund will be provided minus the shipping costs.
All refunds will be completed via your original payment method within five working days of receipt of returned item.
Products that are special mark downs, personalised, custom-made, on sale, or no longer stocked, will not be eligible for a refund or exchange unless faulty.
Designerbub & Kids reserves the right to refuse a return if items are damaged due to lack of care or disregard for care instruction.
Gift certificates are not redeemable for cash and cannot be exchanged, refunded or replaced.
Reward points can not be reedemed for cash.
Reward points will expire after 2 years.
Reward points only apply online at www.designerbub.com.au.
Reward points will be removed from accounts, where products are returned, exchanged or refunded.
We have the right to choose which products will be included in our loyalty reward points program.
Gift certificates are excluded from reward points.
Our Handmade Products
We provide high quality, handmade products. This means all items are special and unique. No two items are exactly the same. Sizing is approximate and pattern placement will vary.
Please note returns and exchange due to handmade qualities - sizing or pattern placement, will be considered an incorrect choice, and will incur additional postage and shipping charges. For returns on orders with free shipping, a refund will be provided minus the shipping costs.